Giving employees the right tools can keep them motivated and driven Today, it’s hard to find a company that isn’t investing in technology to boost customer experience — think of loyalty programs that track customer data, or software that allows for real-time resource management — but how many tap into digital tools to engage employees?
Operators are scrutinizing processes and turning to technology to reduce labor costs Over the past few quarters, chain restaurants have been squeezed by many challenges, including a soft consumer spending environment and increased competition from delivery services. In particular, higher labor costs are not expected to go away anytime soon, amid a tight job market […]
Emerging tech is driving growth at leading supermarket chains Since Amazon’s acquisition of Whole Foods, the grocery industry has been feeling the heat. While analysts say smaller chains will suffer the most, extreme competition is nothing new for the $650 billion U.S. food retail sector. Price wars have been a common survival tactic for years, […]
Food companies are turning to digital solutions for unsavory safety problems In the age of social media and viral news, reputation is everything. Consumer attitudes toward food safety and food quality can make or break a brand. Take the now textbook case of Chipotle. The fast casual chain suffered an unfortunate E. coli outbreak two […]
When disaster strikes, controlling food safety risks is a top priority for restaurants and grocers Catastrophic events and natural disasters can happen anywhere, at any time, and food businesses are particularly vulnerable as disruptions in power have the potential to impact the safety of food they sell to the public. Even losing power overnight during […]
Smart monitoring. Frictionless operations. Mission Data, leading developers of digital products, has launched OpSense, a powerful Internet of Things (IoT) platform that enables restaurants and retail establishments to monitor critical aspects of their onsite operations.